Warranty and Return Information

     FailZero understands your need for reliability and we guarantee your 100% satisfaction.

At FailZero, we stand behind the products we make 100%, for this reason, we offer a limited lifetime warranty on all FailZero products. There’s no need for registration, simply visit the Contact page to shoot us an email at info@failzero.com, or call us at 1.886.214.6926.

     Return Policy

UCT Coatings, Inc. guarantees 100% satisfaction on every FailZero Bolt Carrier Group you purchase. If you buy a BCG from FailZero and decide you don’t need it, don’t want it, or just don’t like it, we’ll take it back within 30 days, no questions asked when purchased from the FailZero website. Note: 3rd Party Purchases do NOT qualify for 30 day refund.

     Warranty Service

To obtain service, call 1.886.214.6926 or email FailZero Customer Service to discuss the issue and/or request a Return Authorization number and form.

     FailZero Limited Lifetime Warranty

The FailZero warranty covers products manufactured by UCT Coatings, Inc. for failure of the EXO surface against chipping, peeling or wear through that prevents the weapon from functioning or for failure of the part. The warranty is of unlimited duration. UCT will recoat the product free of charge including return shipping costs. This warranty does not cover customer abuse at any time. This express limited warranty is the only warranty on this product. This product is sold “as is” and has no implied warranties of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description on the face hereof.

UCT Coatings, Inc. shall not be responsible in any manner whatsoever for malfunctioning of the firearm, or for physical injury or property damage, resulting in whole or in part from (1) criminal or negligent discharge, (2) improper or careless handling, (3) unauthorized modifications, (4) defective, improperly hand-loaded, or reloaded ammunition, (5) neglect, or (6) other influences beyond our direct and immediate control. This limitation applies regardless of whether liability is asserted on the basis of contract, negligence or strict liability (including any failure to warn). Under no circumstances shall UCT Coatings, Inc. be liable for incidental or consequential damages, such as loss of use of property, commercial loss and loss of earnings or profits.